EA' s "help" when you are complaining of delays and weird gameplay:

It’s understandable that many players feel frustrated when they experience delays or inconsistent gameplay, especially after checking their own internet connection and finding everything appears to be working fine. Games published by Electronic Arts often rely on online servers and real-time connections, so even small issues with routing, server load, or regional latency can sometimes create lag or unusual gameplay behavior.

Community managers usually suggest checking the connection because it’s the most common cause of performance issues, but that doesn’t always mean the problem is entirely on the player’s side. Sometimes factors like server congestion, distance from the data center, or temporary network routing issues can also affect performance.

It might help to gather a bit more technical information when the issue happens—such as running latency or packet-loss tests, noting the time when delays occur, or checking if other players in the same region are experiencing similar problems. Sharing those details with support or the community can sometimes make it easier for developers to investigate.

Hopefully the discussion from players helps bring more attention to the issue so the experience can improve for everyone.