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Bobcat556779's avatar
Bobcat556779
Newcomer
4 hours ago

EA understand please

Hello EA I have been recommended to post something on the forums about my discussion with someone from your support team as he cannot help me.

I suffer with partial blindness a disability which affects your vision and close and far distances. I purchased 2800 FC points today and decided to attempt to purchase a pack I wanted however because of the current state of my vision I accidentally picked a pack I did not want to purchase I was very annoyed and frustrated at this and decided to attempt to contact your customer support and explained to him my disability and situation but he said he cannot do anything with the tools he has so he recommended me to post this on the forums so here I am. All I am requesting is the points to be put back on my account I do hope you can help me with this as Im in a bad state at the moment and I were really looking forward to using my FC points I hope someone will see this and help me 

The case number was 248516795 and I were speaking with manav I truly hope someone helps me my username is bobcat99960

Thanks, bobby

xbox

2 Replies

  • Bobcat556779's avatar
    Bobcat556779
    Newcomer
    1 hour ago

    Exactly there childish immature liars I have a disability I have credentials to prove it but some individuals spoil it for everyone.theyll never see this but something needs to change

  • RomanoFischer's avatar
    RomanoFischer
    New Rookie
    3 hours ago

    Can say whatever you want about this community, it can get pretty creative when it comes to getting things.

    Problem is, people who actually deserve things because the game f**ked them over don't get anything because they are automatically considered liars, because of the amount of actual liars ruining it for everybody.

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