Forum Discussion
EA_Darko read the man's post again. He doesn't know what he did wrong, how is he supposed to add additional info?
All info around a ban is communicated through email vldsdfz155.
We are not able to offer any additional info on the forums and the only way to appeal is by providing all the relevant info.
Darko
- CGY-ly-101 month agoRising Novice
I understand all ban information is sent via email. However, the core issue here is that I have never received any specific details about what rule I supposedly broke.
Without being told what exactly I’m accused of, how am I supposed to provide relevant evidence or additional information?It’s impossible to defend myself or appeal properly when I don’t even know the reason for the ban.
I’m asking for clear, specific details about the violation, not vague templates. Only then can I submit a complete and valid appeal.
- EA_Darko1 month ago
Community Manager
Our TOS team will share all the information that they can CGY-ly-10.
If you have specific questions around a ban then you will need to include them in your appeal.
Just so you are aware, when you appeal a ban of any kind our team will review the ban and the account and look for reason to remove the ban and get you back into your game.
If the ban appeal is declined then it means that the team found evidence to support the ban.
Darko