Forum Discussion

Rising Newcomer

21 days ago

Solved

I think I am getting hacked....

Hello, please help me, I was on my ultimate team, then suddenly gets backed out, saying I got logged in from another device, I did not do this. I changed my password, and tried to go back in. Still said I was logged on another device. HELP!

EA_Lanna
20 days ago
Hi Asiater123,

I'm so sorry to hear you're dealing with this. Please, get in touch with our support team directly asap!

Open the guide below, scroll to the bottom and click on 'Contact Us' to start a support case:

What to do if your EA Account was hacked

Let them know this is happening for you with FC 26, and that you are seeing a message that tells you there's someone logged in to the game from another device.

They'll do their best to help you with this and recover the account from there.

- EA_Lanna

2 Replies

EA_Lanna
Community Manager
20 days ago
Hi Asiater123,

I'm so sorry to hear you're dealing with this. Please, get in touch with our support team directly asap!

Open the guide below, scroll to the bottom and click on 'Contact Us' to start a support case:

What to do if your EA Account was hacked

Let them know this is happening for you with FC 26, and that you are seeing a message that tells you there's someone logged in to the game from another device.

They'll do their best to help you with this and recover the account from there.

- EA_Lanna
Snoopgeorgio
Rising Hotshot
20 days ago
If you don't log out from your console completely, then try to go on the web app, you can get that message. Worth trying before you go through the process.