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MAHMUT_kemah's avatar
MAHMUT_kemah
Newcomer
1 month ago

It kicked me out of Ultimate Champions even though I had an internet connection.

Hello, I was in the middle of my Champions League match, making a substitution in the final minutes, when suddenly the internet disconnected. It didn't count my win, it counted my loss. Could you please fix this immediately?

 

My account: M_Sefa_24

Club name: tanspor

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi there. I'm sorry to say, when you disconnect from a match, a loss is automatically given. If you are regularly disconnecting, we should go through some troubleshooting. There are steps here you can try that may help. Thanks!

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