lost Pina toty on my club

Same problem here bro. I lost Mbappe, Wilson and more 

what? serious ?

i also lost my martinez 90 and I find him in my quit sell. I don't know how he landing there

Hey all, if you are seeing issues with missing items like you've mentioned here then we'd ask that you please take a look at this help article

You can find links there to speak with our live support team who can investigate this for you.

Darko

Hi,

Thank you for your reply.

I have already tried contacting support both through live chat and via email. Unfortunately, I’m not really getting any proper help or clear answers. I have provided all the requested information, including details about when I packed TOTY Pina and other relevant account information, but the issue still hasn’t been resolved.

I feel like I’ve done everything I possibly can on my end. I’ve checked my club, quick sell recovery, SBCs, and transfer list multiple times, and she is simply not there.

That’s why I’m posting here, hoping that someone might be able to help or escalate the issue, because right now I don’t feel like I’m getting the support I need. It’s honestly quite frustrating.

I really hope someone can help me recover her.

Yes bro. Sick!!! Now they close the case? Does anyone have an email please. I think the adviseurs on the chat is a BOT. So I want a person they can help me. For 100%. This players i lose is sickness 

Hey all, we are not able to assist with anything like this here on the forums.

We simply do not have the ability to discuss your account or review any part of it with you here.

Our live support team are the only ones who can help you with this.

It may take some time but it is worth gathering as much info as possible before speaking with them again.

Darko

hello again. I think I have do everything to give all the information i have. 

i have spend lot of money on this game

Understand that frustration cbennick​ but as I have said, there simply is nothing more that we can do to assist here on the forums.

It's not a case that we won't help, it's that we cannot.

Darko

Yes bro! And @ea  closed the investigation.