Issues with UT

Hey all, let's step back a little and relax. 

If you are having an issue like the OP then we are happy to help, if this is the case then we'd ask that you share as much info as possible with us as to the issue.

Posting to just berate a CM, be rude, dismissive and the like helps nobody and can be considered thread hijacking.

We understand that you are frustrated, but we are here to help and part of it is helping us to help you.

We ask that you start by trying the connection steps as if there is an issue on our side then we will see it. It's why when we see issues we communicate them and outside of these periods we will ask that you try the connection troubleshooting steps to start with to help rule our things.

Darko

EA_Darko​ 

How can you call it hijacking just because people express dissatisfaction with EA or yourself?

There are a lot of people who are angry at both the company and you as a CM because they feel like they are not being taken seriously.

You are in a position as a liaison between the company and us as customers and should expect angry comments.

You CM's of this forum are the only "human" people inside EA to contact to express our huge frustations, because  of a dysfunctional customer service at EA. Then it is only to be expected that you will become a "shooting target" for frustrated and raging customers.

And also - The links that you recommend to follow, is really not helpful at all!

helloEA_Darko​ as you didn’t focus on what i wrote i already did mention that its not my first account so yea talking you is pointless cause you dont understand what i wrote in the first place telling me i hijacked the thread good luck with your work 

Hey fc_26_h8​ jumping into a thread in the manner you and others have done is not something we allow as we consider it hijacking. 

If a user is posting asking for help then others jumping in to be dismissive to CMs and such is not allowed.

I took a look at your posts to see if there was an issue you needed help with as you mentioned being here for months but it says your account was only created 3 days ago. Do you maybe have another account that you post from?

Darko

EA_Darko​ excuse me how im i "hijacking " the thread  , first the thread is in the discussion tag means its open for all the community,  and its a thread not a customer support know the diffrence please.

second how im i making it about me ? didnt mention anything related to me just said that its not a connection issue its just the game is unbearable.

finally i have been posting for months on this thread and this is not my first account if you could help me with anyhting you would have done it long time ago .

thnx for your "effort"

LisaERM​ No! Not as long EA are making it.

EA_Darko​ Please stop provoking the community by blaming our connection!

Really……will the game improve?

Hey fc_26_h8​ please don't hijack threads in this manner. It's not fair to the OP if you jump in and try to make the thread about you or derail it. 

If you are having an issue we are happy to help you. If you let me know what you are seeing that's is causing difficulties then we can work on it.

Darko

EA_Darko​ its not a connection issue the gameplay is unbearable , if everyone is saying the same that means the issue is from the game itself