Sharing my story
Ok so I’m a 60+ year old gamer disabled with a life threatening auto immune disease recently ea stole all my coins and accused me of coin distribution and refuse to be decent and fair if they looked at my transaction history they would see i have spent lots of money on there game way to upset customers all I’ve done is buy players to sell to get enough to buy the players I want for my team which cost stupid amounts of coins which ea allow I’ve never sent bought coins or traded within accounts was a Xbox ambassador for years helping community and promoting fair gameing I’m on 26 meds a day get no sleep and football was one of my only enjoyments while dealing with my illness all hours of the day and night I’ll only ever play ea games in the future when there worthless and on gamepass note to ea might want to stop people being able to sell players for hundreds of thousands of coins if your going to accuse buyers of coin distribution
Sorry to hear that you have been having issues HothouseFire and about your difficulties.
I know how important gaming can be as a distraction when things are tough.
If you have a ban or sanction on your account, I recommend gathering as much information as possible and appealing with our team again.
You can find all the info around appealing an EA ban or sanction here
We can't really comment on or discuss a sanction like this with you but rest assured that the team who deals with these are always on the lookout for false positives.
Best of luck.
Darko
