Unable to find teammates in Pro Clubs Rush Matchmaking

Unable to find teammates in Pro Clubs Rush matchmaking

Hello EA Support,

I am experiencing a persistent matchmaking issue in EA SPORTS FC 26 on PC.

 My EA ID is expectzxx.

When I search for a Pro Clubs Rush match by myself, the game keeps searching for teammates for a long time and eventually displays the message that it was unable to find players.

However, if another player invites me to their party, I can join matches normally without any connection issues.

I have already tried the following troubleshooting steps:

- Changed to a different Pro Club.
- Restarted the game and the PC.
- Checked and adjusted Windows Firewall settings to allow the game.
- Tested my network connection and NAT type.

This issue has been happening for days, but it was previously occasional. It has now become permanent, and it is currently impossible to find a match when searching alone.

The problem only occurs when I search for matches alone.

Since I can play normally after being invited to another player's party, I believe there may be an issue with my EA account or with the matchmaking service associated with my account, rather than my local network setup.

Could you please investigate my account and verify whether there are any matchmaking restrictions or server-side issues affecting Pro Clubs Rush matchmaking?

Thank you for your time and assistance. I look forward to your response. I love to play your game.