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Jazzym23's avatar
Jazzym23
Seasoned Newcomer
1 month ago

Unlink my account

Hi all. For god knows how long I’ve been trying to set up my child’s account on his new Switch 2 FC26 but it won’t link. Now I’ve managed to link my account, which I didn’t want to do, but it suggest...
switch
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 month ago

Hi there. Try opening a case with an advisor to see if there's anything they can do to help. You can use the 'Contact us' button at the bottom of this page. Thanks!

Jazzym23's avatar
Jazzym23
Seasoned Newcomer
23 days ago

Messaged an advisor but still no response. Can this be looked into please?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Hello. Please follow these instructions:

    1. Go to help.ea.com
    2. Type EA Account into the search field
    3. Select the EA Account tile
    4. Click on See more topics
    5. Click on 'I need to update my EA account information'
    6. Click on the option for chat


    Let me know if that helps or not. Thank you.

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