Re: Failed to Save and inappropriate Pro Clubs Name
I’m the owner of a Clubs team on PS5, and our club has become completely inaccessible due to what appears to be a false profanity flag.
Our club name was:
2ndBestGooners
The game suddenly flagged it as containing “Profanity or Offensive Content” and now forces me to rename the club before anyone can play.
The issue is that every name I try—even very simple names like “Blue FC” or “River FC”—is rejected. I receive one of the following messages:
- “Profanity or Offensive Content”
- “Failed to update”
Because no name will save, our club is permanently stuck on the rename screen and none of our members can access Clubs.
Platform
- PS5
What I’ve Tried
- Multiple clean, non-offensive club names
- Restarting the game and console
- Trying again several times
- Removing numbers and special characters from the new name
Nothing has resolved the issue.
The original club name, 2ndBestGooners, is a reference to Arsenal supporters (“Gooners”) and does not contain profanity. It appears the automated filter has incorrectly flagged the club, and the club is now stuck in a server-side state.
Could someone please investigate and manually reset or clear the club name flag so we can regain access to our club?
If needed, I’m happy to provide my EA ID, PSN ID, and any additional information.
Thank you.