Forum Discussion

Re: Failed to Save and inappropriate Pro Clubs Name

I’m the owner of a Clubs team on PS5, and our club has become completely inaccessible due to what appears to be a false profanity flag.

Our club name was:

2ndBestGooners

The game suddenly flagged it as containing “Profanity or Offensive Content” and now forces me to rename the club before anyone can play.

The issue is that every name I try—even very simple names like “Blue FC” or “River FC”—is rejected. I receive one of the following messages:

  • “Profanity or Offensive Content”
  • “Failed to update”

Because no name will save, our club is permanently stuck on the rename screen and none of our members can access Clubs.

Platform

  • PS5

What I’ve Tried

  • Multiple clean, non-offensive club names
  • Restarting the game and console
  • Trying again several times
  • Removing numbers and special characters from the new name

Nothing has resolved the issue.

The original club name, 2ndBestGooners, is a reference to Arsenal supporters (“Gooners”) and does not contain profanity. It appears the automated filter has incorrectly flagged the club, and the club is now stuck in a server-side state.

Could someone please investigate and manually reset or clear the club name flag so we can regain access to our club?

If needed, I’m happy to provide my EA ID, PSN ID, and any additional information.

Thank you.

9 Replies

  • cmeyer39's avatar
    cmeyer39
    Rising Novice
    2 months ago

    Here is the pop up

  • cmeyer39's avatar
    cmeyer39
    Rising Novice
    2 months ago

    Then this will happen everytime after typing a generic name such as “Football FC”

  • cmeyer39's avatar
    cmeyer39
    Rising Novice
    2 months ago

    I have seen multiple people have this bug happen and have found no solutions found on the EA Support or any other sites.

  • cmeyer39's avatar
    cmeyer39
    Rising Novice
    2 months ago

    Update….

    finally got to talk to a support person in live chat it’s like EA hides this feature on purpose. Looks like they say they are working on fixing it but some people have had this issue for about a month.

  • xxmalikbxx's avatar
    xxmalikbxx
    Newcomer
    2 months ago

    Hi, I also came across the same issue last night. Ironically my team name was g00n4g00n so I’m assuming they flagged every team with that name lol. Let me know what the solution is because i literally cannot access my team like you.

  • Eggervich's avatar
    Eggervich
    Newcomer
    2 months ago

    Currently having this issue, I did find a loop hole. After putting a team name and getting the failure screen spam X or A and hope you load into club play now

  • Pooker021509's avatar
    Pooker021509
    Seasoned Newcomer
    2 months ago

    I have a quick hack so you can keep playing with out changing name,.,,,,, when you load the game and click clubs, just keep pressing the A button until you are in the clubs lobby, it has worked for me and anyone who has permissions for the team will have to load into the lobby the same way, so just click clubs and keep pressing A until you are in your lobby...........hope this works for you guys

  • cmeyer39's avatar
    cmeyer39
    Rising Novice
    1 month ago

    Unfortunately there has still been no fix. I don’t even think there is a plan to fix the issue… currently the Pro Clubs servers are down and EA has no problem with people paying money for the game without being able to play this game mode.

  • R4MP4GEP4NDAx's avatar
    R4MP4GEP4NDAx
    Seasoned Newcomer
    1 month ago

    Yeah sadly EA don't care unless there's money involved. Taken months to fix this yet if it was ultimate team it would be fixed overnight 

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