Re: Crashing on PC
I got the Ultimate Edition on Steam. I can click the play button, but the game doesn't successfully start.
When I click the play button, it goes through the motions just like EA FC25 on Steam, but after a while it comes back with an error (see attached screenshot), and sometimes no error, but I can click play again.
It has been 4 days now, I don't know what else to do, I read multiple other topics regarding this and nothing has worked, I also did a Google search of same thing happening for other games and tried many other things and nothing worked. Every time I feel I have done too many things, I undo things I have done to windows and uninstall the game and EA app to go back to fresh again.
I tried everything on this video that applies to my PC. https://www.youtube.com/watch?v=xRU3e1hv9Z0&t=3s
Steps I tried from the Video.
Step 1) Verify/Repair the game files
Step 2) Install Visual C++ Files https://docs.microsoft.com/en-US/cpp/...
Step 3) Run the game as an administrator from the game installation folder, try compatibility mode, disable full screen optimization, run EAAntiCheat.GameServiceLauncher
Step 4) Repair/Update/Uninstall & Reinstall EA AntiCheat Install EA Anticheat From EA Website https://help.ea.com/en/help/pc/ea-ant...
Step 5) Rename fcsetup file/settings folder (All saved settings will be lost), if not resolved rename the FC 26, create a backup first (you will lose all the save game progress)
Step 6) Try -dx11/-dx12
Step 7) Perform clean installation of graphics driver https://www.nvidia.com/Download/index... https://www.amd.com/en/support
Step 8) Run the game with dedicated graphics card, desktop users connect HDMI/DP cable to dedicated graphics card Step 9) Make changes in exploit protection for the game exe file only
Step 11) Allow the game exe file to antivirus program (Avast, Norton, McAfee, bit defender, windhawk etc.)/e, allow both EAAntiCheat.GameServiceLauncher.exe and EAAntiCheat.Installer.exe files too
Step 12) Run EA App Update, run App Recovery, Repair EA App, uninstall & reinstall latest version the EA app
Step 13) Install DirectX: https://www.microsoft.com/en-us/downl...
Step 14) Run EA App/Steam as an administrator
Step 15) Update Windows
Step 16) Try Power saver mode, turn on hardware accelerated GPU scheduling
Step 18) Create A New Local Admin User
Step 19) Uninstall the game, go to the game installation folder and delete the game folder, restart your PC, and reinstall the game to C Drive/if already installed to C drive, then install the game to another SSD
I reset my Windows and I only installed Steam and the game and even then it didn't work, of course I installed the required VC files for both x64 and x86.
I also did all the steps here: https://help.ea.com/en/articles/platforms/pc-ea-anticheat/
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System Information
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Time of this report: 9/20/2025, 18:15:50
Machine name: SERI
Machine Id: {97CC7FC0-BCDA-42B9-8003-B20F632F4C42}
Operating System: Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7C56
BIOS: 1.90 (type: UEFI)
Processor: AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz
Memory: 32768MB RAM
Available OS Memory: 32694MB RAM
Page File: 20392MB used, 17421MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.7.3
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
Mux Incompatible List:
DxDiag Version: 10.00.26100.5074 64bit Unicode