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oody64_gamer's avatar
oody64_gamer
Seasoned Newcomer
2 days ago

Re: AntiCheat Crash on Launch - EA FC26

Hey EA,

I try to launch fc from steam, anticheat pops up, loads like 1 min and then it just closes. no error mssg.

i have tried launching it through ea app. Ive tried launching as admin. Cleared cache. verified files. uninstalling and reinstalling the anticheat. to no help

theres no real error mssg in event viewer either, it just says fc26 crashed. 

i have tried absloutely every solution you guys posted on here for the same problem and still no luck it launches that screen where is says launching stuff and when it comes to launching the game is just closes.

and here is my DxDiag file attached aswel.

you got a fix for this?

12 Replies

  • zR3FL3XX's avatar
    zR3FL3XX
    Newcomer
    5 days ago

    The game was working fine this morning, but now I'm getting this error whenever I try to launch it. I've already verified the game files through the launcher and attempted to repair the anti-cheat using its repair option, but the issue still persists.

     

  • HaryTou's avatar
    HaryTou
    Seasoned Newcomer
    2 days ago

    same problem bro.. today bought the fc26 and i cant start it..

  • Dilios12's avatar
    Dilios12
    Seasoned Newcomer
    2 days ago

    I think I have the same problem as you. I had error messages after the July 14th patch in event viewer, but after a small patch on I think the 18th, it still crashes. Only difference is there are no error messages in the even viewer anymore.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    oody64_gamer​ 

    Thanks for the Dxdiag. Some troubleshooting for you: 

    • Perform a clean GPU driver installation using DDU and install the latest WHQL driver.
    • Return the GPU, CPU, and RAM to stock settings (disable overclocking/undervolting).

     

    Let us know if this helps you. Thank you. EA_Barry.

  • oody64_gamer's avatar
    oody64_gamer
    Seasoned Newcomer
    1 day ago

    When i did everything you said and launched the game it showed me a sign up screen when i clicked sign in it dissappeared and nothing happned when i launched again nothing happned at all, EA_Barry​ 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    oody64_gamer​ 

    Can you post a new Dxdiag for the updated error messages it contains at the bottom of the file please? Thank you. EA_Barry.

  • oody64_gamer's avatar
    oody64_gamer
    Seasoned Newcomer
    1 day ago

    Here you go EA_Barry​ , and if yall cant fix this i will ask for refunds.

    there is no error messege pop ups but in task manger the ea javeline anticheat starts up then dissappears and i have uninstaled it and restarted and reinstaled it and restarted and still same thing.

    An unhappy player

  • xXykhanXx's avatar
    xXykhanXx
    Seasoned Newcomer
    1 day ago

    I've been having this issue for 4 days straight. First Pro clubs servers go to poop and now I can't even open the game

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    21 hours ago

    oody64_gamer​ 

    Thanks again. Some more steps: 

    Open Command Prompt as Administrator and run:

    DISM /Online /Cleanup-Image /RestoreHealth

    and...

    sfc /scannow

    Please note that if you are running an insider or preview build of Windows, this is not supported.

    Do let me know if the above helps you. EA_Barry.

  • oody64_gamer's avatar
    oody64_gamer
    Seasoned Newcomer
    20 hours ago

    nope, still no luck.

    I ran both commands and the command (DISM...) had no problems, there was some corrupted files that were fixed from the 2nd command (sfc...) and after the restart still splash screen then crash.

    here is my new dxdiag file aswell, EA_Barry​ thanks for replying

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