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Re: EA connection quality report

I'm interested in the loss percentage in this particular game. I also want to see a general picture of my connection - in particular ping for example. This feature worked properly in fc 25. I play from the same account as fc 25.  I didn't change anything - the same provider, the same pc, the same account. So if you say you don't know, then who should know?

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Are you using a VPN?

    Do you have any antivirus or a firewall running?

  • Dancing_Ukr's avatar
    Dancing_Ukr
    Rising Hotshot
    4 months ago

    No, I don`t use VPN. I run only microsoft defender as usual by default as I did during fc 25 when ea connection feature worked properly without any problems.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    What mode(s) are you playing? The CQR doesn't record games for all of them.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Just waiting for a response to my last question to you.

  • Dancing_Ukr's avatar
    Dancing_Ukr
    Rising Hotshot
    4 months ago

    EA_Aljo​ Listen, I have no any problems with my ISP and connection in general. I have static ip adress, wired fiber connection, 1 Gbps. Why are you silent? As a customer I have right for proper support. An important feature that should work is not working. You are responsible for providing all support to resolve this issue. This issue is clearly on your end.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Still waiting for an answer to my last question.

    What mode(s) are you playing? The CQR doesn't record games for all of them.

  • Dancing_Ukr's avatar
    Dancing_Ukr
    Rising Hotshot
    4 months ago

    EA_Aljo​ Oh, yes, sure. I play mostly rush and rivals, modes in which CQR has been worked in fc 25 propely. And EA_Darko​, ofc I have enabled Share Usage Data in privacy settings.

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