really bad delay on ultimateteam ps5

When I play EA FC 26, I experience severe input delay and the whole game feels extremely slow. I’ve tested my internet thoroughly—I’m using wired ethernet on fiber, and all my speed tests are excellent. I even get a 99 connection score on EA’s test. This issue ONLY happens on EA FC, and it has been going on for years, but now it’s gotten so bad that I’m honestly considering quitting for good.

For example, my friend plays with 70 ping and packet loss, while I have 18 ping with zero packet loss, yet his gameplay is 10x smoother than mine. I can’t turn, pass, or even run properly. Everything feels delayed, heavy, and unresponsive—almost like the game is broken on my account.

Even offline modes have the same delay and sluggish gameplay. My friends have also played EA FC on my console at my house, using their own accounts, and they all say that my gameplay feels 10x worse than theirs, even though we’re using the same setup. That makes me think there is something wrong specifically with my account.

I read someone suggest it could be caused by “account-linked delay,” and honestly that might make sense because my account was hacked a few years ago. I got it back, but ever since then my gameplay has been terrible.

I talked to ea support, they told me to delete corrupt files. That helps but the delay comes back within like 20-30min or so. I also tried factory resetting my ps5. did not help.

Ea support said this:

Thanks for waiting. I have checked and I can see that this seems to be some server issue from our end. Some players are also facing the same issue. I can totally understand your situation and I would feel the same if this happened to me as I'm a gamer as well. But what I can do is that, I recorded about this issue in my case note so that I can report about this issue to the team to review and investigate further from our ends. And I suggest you to please post about this issue in our forums so that our team there can also check on it. Here is the link for our forums-

Any help? Thanks