Season Pass Issue.

Hello everyone,

I purchased the Premium Season Pass in February. About 4-5 days ago, I finished level 26 and moved on to level 27. I received the reward from the free pass, but it didn't give me the Premium reward (the sellable pack). I thought there was a problem and continued playing. A few days later, I received all the rewards for levels 28-29, and today, level 30, completing the Season Pass. However, initially, there was no button to claim the Premium reward at level 27. Even after the Season Pass ended, I couldn't claim the reward, and it's still there. I suspected a problem and contacted the EA Support Team. They said they had forwarded it to higher management and asked me to create a support thread on the forum. I will attach a screenshot showing that I couldn't claim the reward. I hope other players haven't experienced this problem, or that a solution can be found for those who have and those like me.

Thank you in advance, and have a good day.