Severe latency degradation in Romania after July 29th maintenance
Hello,
I am writing to officially report a major issue regarding matchmaking server routing for the Romanian and Balkan community in EA Sports FC 26, which started immediately after the global server maintenance on July 29th.
Before this maintenance, my connection was stable, averaging around 28-30 ms (and dropping to 20-22 ms during mid-July regional tests). However, after July 29th, my ping to Central/Western European servers (Germany, UK) has permanently spiked to 40-45+ ms, causing massive gameplay delay and heavy button responsiveness.
The most telling proof of faulty regional routing is that whenever the matchmaking system pairs me with opponents from Turkey, my ping instantly drops back to a stable 30-31 ms. This clearly proves that a closer regional data center (such as the Sofia or Istanbul node) is still functional, but the game algorithm now forces players from Romania onto distant Western European servers (like Frankfurt) for the vast majority of matches.
As a paying customer from Eastern Europe, it is deeply frustrating to see our regional routing degraded and ignored while Western European players enjoy sub-15 ms gameplay.
Please forward this data to the engineering and server infrastructure teams to review the regional matchmaking tolerances and routing protocols for the Balkan region.
Platform: Xbox Series X
ISP: Digi
Connection: Wired (LAN Cable)
Thank you, and I look forward to an official response.
Sorry to hear that you are having issues waseafc.
To start with, I would recommend taking some time to go through the connection troubleshooting steps here
Not seeing other reports of issues like this, nor am I seeing anything on our side so this is likely network or ISP-based so troubleshooting is the first thing to do.
Are you able to test on another network to see what happens?
Darko