Forum Discussion
0_Hopeless_0
9 hours agoSeasoned Rookie
It is now clear that the standard Live Chat Support has no technical solution for this case. I have contacted them multiple times, only to be met with automated templates or sudden disconnections. Their tools are limited to general troubleshooting, which has already failed over the last 180 days. > Since the front-line support cannot resolve account-specific database corruption, I am requesting that this thread serves as a formal request for escalation. We need a specialist with direct database access to investigate why my UID is excluded from the FC 26 tracking pool, as this is beyond the capabilities of a standard support agent.