Forum Discussion

cufty1's avatar
cufty1
Rising Novice
1 month ago

Losing connection at the end of matches

Every time I finish a match, it logs me out of the server. I can't play any game mode.

[Edited title to better reflect issue - CM]

6 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey cufty1​,

    Are you being brought back to the game's main menu and completely out of UT after every match?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 month ago

    cufty1​,

    It sounds like you might have a soft ban on your account. Usually they expire by themselves after about 24 hours. They're typically triggered by leaving a bunch of games in a short-ish span of time, so if you've done that I'd recommend playing games through in the future.

  • TeGiacDen's avatar
    TeGiacDen
    Rising Adventurer
    1 month ago

    Does EA notify those getting soft ban? You response sound like guess work, or pulling from the backside.

    Also, why play when opponents cheated & hacked? 🤦

  • cufty1's avatar
    cufty1
    Rising Novice
    1 month ago

    I played a match, and then it kicked me out to the menu. The worst part is that I lost the chance to play the "A Star Is Born" challenge because of it—I only had one match left to get 250 FUTTIES.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey TeGiacDen​,

    Soft bans cause the exact behaviour that cufty1​ is experiencing. It's a guess that that's what's causing this, yes (since we don't have the tools to see things like this here on the forums), but I'd wager that it's an accurate one.