Forum Discussion

cufty1's avatar
cufty1
Rising Novice
15 days ago

Losing connection at the end of matches

Every time I finish a match, it logs me out of the server. I can't play any game mode.

[Edited title to better reflect issue - CM]

6 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hey cufty1​,

    Are you being brought back to the game's main menu and completely out of UT after every match?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    15 days ago

    cufty1​,

    It sounds like you might have a soft ban on your account. Usually they expire by themselves after about 24 hours. They're typically triggered by leaving a bunch of games in a short-ish span of time, so if you've done that I'd recommend playing games through in the future.

  • TeGiacDen's avatar
    TeGiacDen
    New Adventurer
    15 days ago

    Does EA notify those getting soft ban? You response sound like guess work, or pulling from the backside.

    Also, why play when opponents cheated & hacked? 🤦

  • cufty1's avatar
    cufty1
    Rising Novice
    15 days ago

    I played a match, and then it kicked me out to the menu. The worst part is that I lost the chance to play the "A Star Is Born" challenge because of it—I only had one match left to get 250 FUTTIES.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hey TeGiacDen​,

    Soft bans cause the exact behaviour that cufty1​ is experiencing. It's a guess that that's what's causing this, yes (since we don't have the tools to see things like this here on the forums), but I'd wager that it's an accurate one.