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GHOSTDOG807's avatar
GHOSTDOG807
Newcomer
10 hours ago

not getting my rewards

I had been grinding for a bit to complete the legendary legacy to win the quarters, semis and final. I was 5-1 up on the final in the 75th minute when my opponent paused and left the match. I was waiting for the screen to change but then a notice came up on my screen saying "you have lost connection" this very rarely happens, I though nothing of it and re loaded the game back up. only to notice that I had only been compensated for the quarter and the semi wins. I would like to get my rewards for the finals as I'm missing out on a 1 of 5 88+ pick and a 88+ x5 pack. 

 

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    If you got the loss GHOSTDOG807​ then this would not be something that we can change.

    Generally, if getting the loss, it means that you had issues with connection, so it's worth taking a look at this help article

    Darko

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