Forum Discussion

Gkf1312's avatar
Gkf1312
Seasoned Novice
10 days ago

Re: Incorrect Gold item instead of TOTS in pack

I packed a standard gold version of Harry kane whilst he is a team of season card and should be out of packs. 

 

Anyone else getting that issue .. i packed him today 5/5/26

12 Replies

  • Gkf1312's avatar
    Gkf1312
    Seasoned Novice
    10 days ago

    I got on to them and they said they are passing it to the relevant team but to up vote this issue 

  • AbC4573a3049898's avatar
    AbC4573a3049898
    New Novice
    10 days ago

    Yes will be TOTS Kane and EA will compensate. EA are really good with stuff like this and make sure that any pack that does not contain promos will have a disclaimer. EA are really good with stuff like that and will compensate accordingly.

  • SonicKong_'s avatar
    SonicKong_
    Rising Newcomer
    10 days ago

    How do u message someone as this has happened to me 

  • Gkf1312's avatar
    Gkf1312
    Seasoned Novice
    10 days ago

    I went on to the help chat function 

  • Killerswag1214's avatar
    Killerswag1214
    Rising Novice
    10 days ago

    I just came on here too, to check this issue out because I barely logged in after a month and packed Olise and Kobel. I noticed they weren’t team of the season even though they’re in packs, you think we’ll be compensated?

  • Gkf1312's avatar
    Gkf1312
    Seasoned Novice
    10 days ago

    I would like to think it will be as its their error

  • GaM3R_SneaX's avatar
    GaM3R_SneaX
    Seasoned Newcomer
    10 days ago

    Just happened to me with Cristiano Ronaldo 85 Gold, please EA do something 

  • Dudu_Mn10's avatar
    Dudu_Mn10
    New Novice
    10 days ago

    yeah jusy packed gold kane from the Gold Starting-XI pack. they did not help me in the chat. so frustrating.