Official Complaint Regarding Cheating and Unfair Gameplay in EA SPORTS FC Clubs

Dear EA Games and FC Team,

During a Clubs match we played today, we noticed that some users appeared to be using cheats or exploits.

Every shot they took resulted in a goal, while all of our players became completely unresponsive. Our goalkeeper failed to save every shot, and our defenders made no attempts to intervene. Even our R1 and R2 buttons stopped working properly.

Our opponents managed to score 10 goals in just 10 minutes, which made the match completely unfair and unplayable.

We would like you to investigate how this was possible, identify the cause of the issue, and take the necessary action to ensure that similar incidents do not happen again.

We also hope that EA takes responsibility for protecting its loyal players, especially those of us who purchase this game every year, and takes steps to prevent users from experiencing such frustrating situations.

I recorded a video of the incident directly in the game. If you contact me, I will be happy to provide the footage so that you can review exactly what happened.

We look forward to your investigation and a satisfactory resolution.

Kind regards,

Username: CALAQUENDIII