Request for a refund for EA SPORTS FC 27

Dear EA Support Team,

I am writing to request a refund for my purchase of EA SPORTS FC 27. I am very disappointed with the overall experience and believe the game does not provide fair value for the money I paid.

My main concerns are:

1. Lack of meaningful yearly changes.
   The core gameplay mechanics feel largely unchanged from year to year. I do not understand what I am paying for annually, as the game does not feel sufficiently improved or different from previous editions.
2. Extremely frustrating and demoralizing Ultimate Team experience.
   In the Ultimate Series of Challenges – 3 tournament, I have lost almost every match by very large scores, including 8–1, 9–0, and 7–2. These results are extremely demoralizing and negatively affect my enjoyment of the game and my mental well-being. I do not feel that the matchmaking or gameplay balance gives me a fair or enjoyable experience.
3. Unfair card and squad differences.
   Other players often have much stronger cards and squads. It is very difficult to compete against them, especially without spending additional money on the game.
4. Overpowered “meta” cards and player models.
   There are several meta cards with smaller player models that constantly spin or turn near the penalty area. With my defenders, it is extremely difficult to take the ball away from them, particularly without making additional in-game purchases.
5. The game feels centered around meta cards.
   Overall, the game feels like it revolves around constantly turning and dribbling with small, overpowered meta cards, rather than rewarding tactical football, skill, and fair competition.

Because of these issues, I no longer feel that EA SPORTS FC 27 provides the experience I expected when purchasing it. I respectfully request a full refund of the amount I paid for the game.

Please review my account and purchase history and let me know whether a refund is possible. If you need any additional information, such as my order number, platform, or EA Account email address, I will provide it immediately.

Thank you for your time and understanding.