Some players Cannot Purchase the Premium Pass : A Request for Equal Access

Dear EA SPORTS FC Team,

I am a South Korean EA SPORTS FC 27 player on PlayStation 5, and I would like to raise a concern regarding the availability of the Premium Season Pass in South Korea.

I fully understand that South Korea has regulations requiring probability disclosures for paid randomized in-game items. I also respect EA's responsibility to comply with local laws.

However, I believe there is an important distinction between randomized rewards and guaranteed Premium Pass content.

South Korea's probability disclosure regulations do not constitute a general prohibition on selling paid game content.

The Premium Pass includes predetermined rewards, such as exclusive player cards and Evolution consumables, which players unlock by reaching specific season levels.

I completed all 30 levels of Season 1 and have already reached Level 16 in Season 2. Despite investing the same time and effort as players in other regions, I cannot purchase the Premium Pass through FC Points.

Instead, I must accumulate approximately 500,000 Ultimate Team coins, an amount that represents a significant competitive and economic burden.

I am not requesting free content, exemptions from Korean law, or preferential treatment. I am requesting a legally compliant and reasonably accessible purchasing option.

EA's official documentation already confirms that Premium Pass access can be granted through Generic Tokens and Season Tokens, independently of FC Points.

I would therefore appreciate clarification on the following questions:

1. Which specific Korean legal requirement prevents EA from offering a separately purchasable Premium Pass or Season Token?
2. Has EA considered offering a Premium Pass containing only guaranteed, non-randomized rewards for South Korean players?
3. Could EA offer a direct purchase option while separately addressing probability disclosure requirements for randomized rewards?
4. If these alternatives have been considered and rejected, could EA explain the legal or technical reasons?

I recognize that regional regulations may require different approaches. However, compliance with those regulations should not automatically mean that players in certain countries have substantially fewer opportunities to access competitive content.

Equal access does not mean circumventing regulations. It means finding compliant ways to provide comparable opportunities.

I hope EA will review this issue and provide a substantive response rather than a general reference to regional restrictions.

Thank you for your consideration.

Sincerely,

A South Korean EA SPORTS FC 27 Player