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3b1fc162a490aefa's avatar
3b1fc162a490aefa
Newcomer
4 days ago

FC 27 refund request

Hi, i bought the game around 3 hours ago and would like a refund.  I tried the chatbot and keeps going in a loop with no help whatsoever.  I tried automated refund tool and even tho i meet all ...
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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
1 day ago

Hey there, I'm really sorry to hear that. 

If you cannot use the refund tool to request a refund, please reach out to an EA advisor using the "Contact us" option at the bottom of the EA Help page. If you keep being redirected to the refund tool by the chatbot, please tell the chatbot that you're having issues with your EA account and that you need to speak to an agent, and you should be redirected to an advisor. 

Let us know if you have any further questions. 

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