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Bader202's avatar
Bader202
Newcomer
3 days ago
Solved

Inquiry About Account Ban and EA Play Pro Subscription

I recently purchased a one-year EA Play Pro subscription specifically to play FC 27. However, when I downloaded FC 26, I was surprised to discover that my account had been banned, and I was not previously aware of this ban.

My question is: If I download and play FC 27 when it is released, will the ban still apply to my account?

I would like to clarify that this is not a Transfer Market ban. The ban was a full game ban for FC 26, which prevented me from accessing the game.

I would appreciate it if you could clarify whether this ban will carry over to FC 27, as I purchased the one-year EA Play Pro subscription specifically for this purpose.

Thank you for your assistance.

Best regards,

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2 Replies

  • HothouseFire's avatar
    HothouseFire
    Rising Scout
    2 days ago

    The more important inquiry my friend is this if you had a full game ban why are you planning and coming back for probably 99% sure more of the same I got a transfer ban no fair resolution  so to me it equals what’s the point might want to have a little think

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Bader202​ Hey, there

    So this depends on the ban itself. There are different types of bans. For this one, though, you would have to file an appeal to get more information. We cannot see nor dicuss account bans on the forums in any way. We can only provide general information on how to appeal to get that data on your specific account.

    Go here: https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/ 

    They will provide you with all of the information you need.

    Thanks

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