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yus7's avatar
yus7
Rising Rookie
13 hours ago

Re: FC 27 Loyalty / Returning Player Pack Missing Despite Playing FC 26

I used to play since fifa 21 on pc and recently got a ps5 and preordered ultimate edition fc 27 , gone onto web app and my welcome back packs are missing and my transfer market is locked even though it’s the SAME EA ACCOUNT , please help 

 

4 Replies

  • yus7's avatar
    yus7
    Rising Rookie
    12 hours ago

    What does that mean ? Will i get my welcome back packs i’ve never broken no rules 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    yus7​ 
    We don't have any other details on the criteria to share currently, but things like account standing impacting access to the Web App would also likely have an effect there.

  • yus7's avatar
    yus7
    Rising Rookie
    13 hours ago

    Okay so i’ll need to regain access to the market , what about my welcome back packs ??

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hey yus7​,

    If you're seeing the actual transfer market as locked, that's typically due to previous account standing impacting the current access.

    We wouldn't be able to go into further detail why an individual account may not have access beyond that point I'm afraid, but as long as you're not seeing a message indicating you're actually blocked from the Transfer Market, you'll be able to receive or re-gain access just by continuing the behavior mentioned below.

    EA SPORTS FC™ Transfer Market access on Web & Companion Apps 

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