And yes, I know noone on the forum can help, only the ToS team blahblahblah whatever. Then please stop having your chat advisors post this stupid suggestion in the live chat every time anyone ask about a ban for nothing:
"Thanks for sharing this with us. I have saved your feedback for further review by our team. You can also find players talking about similar ideas in the EA Forums, I recommend checking out if you haven't already — you can vote on posts there to help highlight what matters most to you."
Or is this just a tactic to get rid of annoying customers who have been wronged and are not as willing to just bend over as one would like?