everytime i try to download FC27 it says i dont own it

I bought ea play pro but everytime i try to download fc27 it says Game ownership disabled or deleted. Ive not been banned and this is the only game this happens on. Ive tried all troubleshooting methods i believe its a licensing issue because i downloaded fc27 lite. Ive deleted it since but this still happens ive seen other people on this forum have the same problem can someone help me out?