FC 27 PC – Constant crashes to desktop without error (0xc0000005) – Clubs
Hello EA Support Team,
I'm experiencing repeated crashes to desktop in EA SPORTS FC 27 on PC. The game closes suddenly without displaying any error message.
The issue initially occurred mainly in Clubs while editing my player's appearance (face, hair, clothing), including when leaving the editor. However, crashes have also occurred outside the editor.
PC specifications:
- CPU: AMD Ryzen 5 5600
- GPU: AMD Radeon RX 9070 XT 16 GB
- RAM: 32 GB DDR4
- OS: Windows 11
- GPU driver: AMD Adrenalin 26.10.2
Troubleshooting already performed:
- Repaired game files through the EA app.
- Reset local FC 27 configuration files.
- Removed RivaTuner Statistics Server (RTSS).
- Disabled the EA app in-game overlay.
- Updated AMD graphics drivers from 26.10.1 to 26.10.2.
- Checked Windows Event Viewer and analyzed multiple crash minidumps using WinDbg.
None of these steps resolved the issue. Other games run normally on the same PC.
Crash dump analysis:
- Exception code: 0xc0000005 (access violation)
- Failure bucket: INVALID_POINTER_READ_c0000005_FC27.exe!Unknown
- Faulting location: FC27.exe+0x5552376
- Failure hash: {a8da0ac5-aab0-c3a2-a364-6b45343e8ff9}
Multiple crash dumps showed the same failure signature before the latest driver update.
Could the development team investigate this recurring crash and confirm whether it is a known issue? I can provide additional crash dumps or diagnostic information if required.
Thank you.
