FC 27 PS5: Heavy gameplay despite 99/100, varies by account
Hello EA Support Team,
I’m experiencing severe and extremely frustrating gameplay inconsistency in EA FC 27 Ultimate Team on PS5.
Sometimes my gameplay feels absolutely perfect. My players respond instantly, turn quickly, take smooth first touches, make intelligent runs, defend properly, and right-stick switching works precisely.
However, in the very next match, everything can become extremely sluggish. Players feel heavy, turning takes much longer, first touches are delayed, defending becomes unresponsive, and my players barely make useful attacking runs.
Specific example from October 16, 2026 (Austrian time):
- 6:18 PM – 14.60 ms ping, 99/100 connection quality: Best gameplay I’ve ever experienced.
- 6:30 PM – 19.75 ms ping, 97/100 connection quality: Extremely sluggish gameplay.
- 6:42 PM – 13.97 ms ping, 99/100 connection quality: Extremely sluggish gameplay again.
The issue also varies between my PlayStation accounts.
For example, I recently played Weekend League on my main account and won six consecutive matches with very smooth, responsive gameplay.
Immediately afterwards, I switched to my second account (Road to Glory), using the same PS5, router, internet connection and monitor. Suddenly, the gameplay felt completely different and extremely sluggish.
This isn’t simply about having different players or a weaker team. The overall responsiveness, movement, first touches, turning, defending and player switching feel noticeably different.
My setup:
- PlayStation 5 connected via Ethernet
- A1 fiber internet in Austria
- FRITZ!Box 7690 router
- Usually around 13–16 ms ping
I have already tried different routers and numerous network settings without finding a consistent solution.
This issue happens at different times of day, even late at night. A 99/100 connection quality rating does not guarantee responsive gameplay.
Could the technical team please investigate why gameplay responsiveness varies so dramatically between individual matches and even between accounts on the same console and network?
Please investigate the affected matches, game data centers, and any possible online gameplay synchronization issues.
I can provide screenshots of my EA Connection Quality Report.
Thank you for your help.