FC Pro Private Lobbies Missing on PS5 After Registration

Hello EA,

I play EA SPORTS FC 27 on PS5. I reached a division higher than Division 5 in Rivals and completed the FC Pro registration in-game before the deadline, accepting all required terms.

However, I did not play any Open Ladder matches, and the option to create private lobbies is missing from the FC Pro tab.

I need private lobbies to participate in tournaments. Could you please confirm whether playing an Open Ladder match was required to unlock this feature, and investigate whether my account is missing the required access?

Other players are reporting the same issue. Please clarify whether this is a known problem and whether a fix is planned.

Thank you.