Forum Discussion
lamptington
1 month agoRising Newcomer
i have had a very similar issue with my computer automatically restarting with no visible issues. absolutely fine on other games.
installed fc 26 purely to test outside the 10 hours and the same thing happened opening the starter pack.
have checked temps, drivers, BIOS options; still happens. nothing in the event viewer that is any help other than saying there was a restart. pretty unplayable
EA_LunardustCat
Community Manager
1 month agoThanks for the report.
Please also confirm that you’ve worked through all the steps in our crashing and freezing troubleshooting guide.
If the issue continues, could you please provide:
- A full DxDiag report
- Whether the PC instantly goes black and restarts, freezes first, or briefly shows a blue screen
- Does the restart only happen when opening Packs, or can it also occur elsewhere, such as in the menus or during matches? If it happens during gameplay, please tell me which mode you were playing at the time.
- Confirmation of whether there are any dump files in C:\Windows\Minidump
Also, please let me know whether XMP/EXPO, PBO, undervolting, or any CPU/GPU/RAM overclocking is currently enabled, even if the system is stable in other games.
Thanks.