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PapiWumb0's avatar
PapiWumb0
Seasoned Novice
3 days ago

Re: FC 27 Crashes After EA AntiCheat screen

I was able to play early morning 10/31, but when I tried to open the game again around 9am it wouldn't open. I play on PC and when I try to open the game the small loading screen with the usual synching cloud save, opening EA Javelin anticheat, and launching game. Usually after that it'll usually open the game, but it'll just return to the Steam app and I could click the play button again. I've tried to factory reset my pc, reinstall the game 8 times, uninstalled and reinstalled the EA Javelin anticheat, disabled my antivirus, disabled all overlays, cleared the download cache, redownloaded the game through steam and ea seperately, used the ipconfigs that an advisor told me to try, ended certain tasks in my task manager that the ea advisor told me to try, clean booted my computer, deleted ".dlf" files per the ea advisor, repaired the game files, verified the game files and would get the message "3 files failed to validate and will be reacquired," and probably some other things that I forgot because I've tried so many different 
"solutions" with the same result. I was able to talk to multiple advisors some of which would give generic solution advice and some tech advisors who would tell me to try different things and explain why these changes might fix the problem. Fast forward to today when I try to contact an EA advisor about the same case and I get this message. So does this mean EA has just given up on my issue and now I'm SOL? A few of the advisors also told me that if the issue is widespread they will look into it and once it's resolved I'll receive an in-game message. How would I ever see this in-game message if my game won't even open? I've also been told to post the issue in the forums (which I have) and what? In the hopes that someone from EA will see it if it gets upvoted enough and I will finally get someone to look deeper into the issue? I will say the advisors (specially the tech advisors) at least tried to help and gave me things to try to fix the issues, but overall I'm more in the dark about this than ever so hopefully this can reach the right people. 

1 Reply

  • PapiWumb0's avatar
    PapiWumb0
    Seasoned Novice
    1 day ago

    Day 5 of my issue not being fixed and seemingly not even being addressed. I now have multiple cases open where there seems to be nothing I can do, but wait and in some cases I am not even able to contact an EA advisor through those same case numbers with the same message as the one in my original post. I enjoy this game very much (even if there are flaws), but the fact that this has become an issue that no other game I've ever gotten has had makes me regret spending my hard earned money on this and will strongly influence whether I ever give another dime to EA. Only mention of this same issue is by other users on the forums, and none from EA themselves.