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AusTM99's avatar
AusTM99
Rising Newcomer
5 days ago
Solved

Hacked Account Banned - System Ignoring IP Evidence (Need CM Help)

Hello EA_Aljo and EA_Darko, I desperately need a Community Manager's help to escalate an issue that the automated system is completely ignoring. My account was compromised (logins from USA, UAE, and ...
  • EA_Aljo's avatar
    3 days ago

    Hi there. I'm sorry to say, we're not able to help with bans over the EA Forums. The best I can advise is to submit another dispute so ToS can perform another investigation. Thank you.