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tom5cott07's avatar
tom5cott07
Newcomer
1 month ago

Lost connection continual

I am playing EA Sports FC 27 on Xbox and repeatedly lose connection while in Ultimate Team.

Details:

  • Xbox Series console
  • BT Full Fibre broadband
  • Open NAT
  • 0% packet loss
  • 22ms latency
  • Tested on both Ethernet and Wi-Fi
  • Xbox Live remains connected
  • Issue only affects Ultimate Team

Problem:

I receive a "Lost online connection" message every few minutes while in Ultimate Team. This can happen while sitting in menus or during a match. When disconnected, I am able to reconnect immediately.

Troubleshooting already completed:

  • Restarted Xbox and router multiple times
  • Tested Ethernet and Wi-Fi
  • Confirmed Open NAT
  • Cleared reserved space
  • Reinstalled EA Sports FC 27 completely

After reinstalling, the issue was resolved for approximately one day, but then returned. The problem is now happening again.

Please check whether there are any account, session, or Ultimate Team-related issues associated with my EA account, and advise on any further troubleshooting steps. 

If this keeps happening i want a refund

3 Replies

  • Didikempot's avatar
    Didikempot
    Seasoned Newcomer
    5 days ago

    Kenapa jaringan saya sudah seminggu ini terputus

  • Didikempot's avatar
    Didikempot
    Seasoned Newcomer
    5 days ago

    Ini sudah 1 minggu tidak bisa online, saya pengguna PS5