Server change problems in Jordan
Hello EA Support,
I am a player in Jordan using Zain Fiber internet. Until recently, my ping in EA SPORTS FC 27 was around 8 ms. Today, it suddenly increased to a stable 66 ms.
At approximate...
Forum Discussion
Additional player reports for EA's connectivity team to compare:
1) Moscow / European data centers: a PS5 player reports 42-44 ms via Frankfurt, versus 23-25 ms via Warsaw when using a Polish VPN route. Their issue reportedly began in late July / early August, so it predates our October 24 change. The same discussion includes a Finnish player reporting an increase from 20-30 to 30-45 ms. These are player-reported measurements, not independently verified findings.
https://forums.ea.com/discussions/fc-27-technical-issues-en/russia-fc-27-routing-issue---warsaw-vs-frankfurt/13722045
2) Dammam, Saudi Arabia: a PC player on Salam fiber reports 90-112 ms and provides packet-capture details identifying a Frankfurt endpoint, despite closer listed Middle East data centers.
https://forums.ea.com/discussions/fc-27-technical-issues-en/fc27-connects-dammam-player-to-frankfurt-with-90%E2%80%93112-ms-ping/13760007
3) A recent Reddit report describes a sustained increase from 18-21 to 35-43 ms. The cause and server location are unverified.
https://www.reddit.com/r/EASportsFC/comments/1xblk2m/high_ping_last_week/
These reports differ in dates, regions and testing, so they do not establish a single outage or common cause. Please compare them when investigating data-center selection, routing and the new Jordan latency increase. Could a community manager forward this discussion to the networking team and advise which diagnostics are needed?
