I became really invested in Pro Clubs in FC26, and I was so excited for FC27 that I preordered the Ultimate Plus Edition. Since its release, I’ve put over 100 hours into the game and spent additional money on FC Points to level up all my Archetypes and unlock their Masteries. I was just about to finish upgrading my last two Archetypes when this issue occurred.
And what did I get in return for all that time, effort, and money? All my Archetypes are now locked, and I can only use one that I never even play with. I can’t edit my Archetypes, assign the AP I’ve earned, or access the progress I’ve spent countless hours and real money working toward.
To make matters worse, my Pro Clubs team is currently fighting for promotion to Division 1, and I’m unable to contribute because of this bug.
Is there any way I can request a refund or reimbursement for the game and the additional money I’ve spent?
I purchased FC27 specifically to play Pro Clubs. I have absolutely no interest in any other game mode. Considering how EA Sports has handled bugs and technical issues, I’m genuinely concerned that this problem could remain unresolved for months, if it gets fixed at all.
I didn’t spend all this money on the Ultimate Plus Edition and additional FC Points just to enjoy the game for a couple of months before a game-breaking bug made all my progress practically useless.
As a paying customer, I find this extremely frustrating and unacceptable. I’ve invested significant time and money into a product that no longer allows me to access the content and progression I’ve worked and paid for.
I would appreciate a clear response from EA Sports regarding when this issue will be resolved and what refund or compensation options are available to affected players.
