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Brantlee68's avatar
Brantlee68
Newcomer
21 hours ago
Solved

Ban

I got banned for what it says cheating on the email it said 28 days but when I open the ban to appeal it says permanently. But I have never done any form of cheating. I appealed last week and Have got nothing back.

  • Hey Brantlee68​,

    Unfortunately we can't help with bans here on the forums. It can take our terms of service team a few days to get back to you after you raise a dispute. I'd recommend that you don't re-open your case to ask for updates, as doing so pulls it out of the queue and it'll get put back in at the end. Hopefully you'll get a response from them soon.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hey Brantlee68​,

    Unfortunately we can't help with bans here on the forums. It can take our terms of service team a few days to get back to you after you raise a dispute. I'd recommend that you don't re-open your case to ask for updates, as doing so pulls it out of the queue and it'll get put back in at the end. Hopefully you'll get a response from them soon.