Bots, lag switch, high ping/ms

Hello EA Community and Developers,

I am posting this out of absolute frustration. FC 27 on PC has become practically unplayable for me, especially in Ultimate Team Rivals, Division 6. I paid full price for this game—not to spend my time dealing with suspected farming bots, suspicious gameplay, and extreme connection issues while wondering whether your anti-cheat does anything at all.

Almost every match I enter seems to follow the same pattern: generic usernames with random numbers, AFC Richmond or mustache club badges, and robotic gameplay. These accounts repeat the exact same left-right turns every few meters with mechanical consistency. This does not look like normal human gameplay, and seeing it repeatedly makes the entire experience feel like a waste of time.

Against normal human opponents, my ping stays at 16–20 ms, with only a very occasional brief spike to 40–50 ms, usually no more than once per match. I have configured my router to prioritize my PC, and I have been using this same internet connection for over a year—including to play FC 26.

Yet when I face these suspicious accounts, my ping suddenly shoots up to 1200–1300 ms. My game freezes, switching players becomes impossible, and my opponent scores while I can barely do anything. That is a massive difference, not a minor connection fluctuation, and it deserves a proper investigation—not another generic response blaming my home network.

I cannot prove whether this is deliberate connection manipulation, an exploit, or a serious problem with your servers—but I should not have to investigate it myself just to play a game I already paid for. Whatever the cause, the result is the same: matches become unplayable, and I am the one paying the price.

Where is the anti-cheat? Where is the investigation into these accounts? Where is a clear response explaining what you are doing to address this?

Selling a full-price competitive game comes with a basic responsibility: providing a reasonably fair and functional experience. Right now, my experience on PC falls nowhere near that standard. Being unable to control my players while suspicious opponents score is not competition. It is a broken experience, and it is unacceptable.

I did not spend my hard-earned money to become a free win for accounts that appear to be running scripts or exploiting broken systems. Players should not have to waste their evenings questioning whether the next match will be playable.

We do not need another generic response telling us to restart our routers. We need a serious investigation into suspected farming bots, potential connection exploits, and the state of PC matchmaking—with concrete action and clear communication.

EA, stop leaving legitimate players to deal with this mess. Fix the game you charged us full price for. 

Beruthien​ AwesomePewPew​ EA_AgentX​ traiva​ Melcious​