Cant connect to ultimate team

Question

Since the new title updated, everytime I try to load ultimate team, its crashes the games. There game modes work fine, just ultimate team. How can this be fixed?

5d428a00e3e0d854 · Answer

i have like this problem since 4 days from last update. I have spoken EA help&nbsp;They didn't do anything and closed the caseI have done everything they asked of me. nothing happened&nbsp;

5d428a00e3e0d854 · Answer

Mr EA_Aljo i tried mobile hotspot like EA help they said , i tried the DNC way 8888.8844, reset factory for wifi router and ps5 , from phone app i made a new squad active, everything i did it nothing happened. EA closed the case , i have been like that for 5 days ,&nbsp; bpro clubs working online sessions working just ultimate team&nbsp;

ea_aljo · Answer

Hi there. Thanks for reaching out. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad. Next, try loading in to UT on the device you normally play on. Let me know what happens.

ea_aljo · Answer

Did you try what I suggested? If that doesn't help, please try switching your connection to use a mobile hotspot. This is just as a test. Let me know if you can then connect.

ea_aljo · Answer

Just to clarify, did you did you delete your squads and then create an empty squad?

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Cant connect to ultimate team

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