Extremely Disappointed with Ultimate Team Pack Rewards

Dear EA Sports FC Support Team,
I am writing to express my extreme frustration and disappointment with the pack rewards and overall pack luck in Ultimate Team.
I have been playing EA Sports FC consistently, investing a significant amount of time and effort into building my Ultimate Team. However, despite opening numerous packs and completing different objectives and challenges, the rewards I receive are consistently disappointing.
It is genuinely frustrating to spend hours playing, completing SBCs, objectives, and other activities, only to receive players and rewards that have little to no value for my team.
I understand that pack contents are based on probability, and I am not expecting guaranteed high-rated players every time I open a pack. However, when the rewards are repeatedly disappointing, it makes the entire experience feel unrewarding and discouraging.
Ultimate Team is supposed to be an enjoyable experience that rewards players for their dedication and effort. Unfortunately, my experience has been the opposite. I feel that my time and commitment are not being rewarded in a meaningful way.
I would appreciate it if EA could review my concerns and provide clarification regarding pack probabilities, reward distribution, and whether there are any issues affecting the overall experience.
I hope this feedback is taken seriously, as players deserve an enjoyable and rewarding experience.
Thank you for your time and consideration.
Kind regards,
A Frustrated Ultimate Team Player

[edit: email address removed]