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smelly-groot17's avatar
smelly-groot17
Newcomer
13 hours ago
Solved

hacked account

i woke up this morning and went into work and checked my fc app and i had bearly any coins my kava has been sold and they also tired to sell my icons and they have went onto the market and got there players so they can take my coins so i hope i can get some coins or get me kava back cos this is a joke 

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  • EA_LunardustCat's avatar
    EA_LunardustCat
    10 hours ago

    Hi there,

    I understand how worrying it can be to find that your account may have been compromised.

    Please follow the steps in our What to do if your EA Account was hacked guide first to help secure your account:
    https://help.ea.com/en/articles/ea-account/secure-hacked-account/

    If you log in to your game and see content is missing (like in-game packs, tokens, or coins), try our missing content recovery tips. If it’s still missing, you’ll need to contact our support so an Advisor can look into the account with you. You can scroll down to the bottom of the EA Help page to find the Contact Us button.

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hi there,

    I understand how worrying it can be to find that your account may have been compromised.

    Please follow the steps in our What to do if your EA Account was hacked guide first to help secure your account:
    https://help.ea.com/en/articles/ea-account/secure-hacked-account/

    If you log in to your game and see content is missing (like in-game packs, tokens, or coins), try our missing content recovery tips. If it’s still missing, you’ll need to contact our support so an Advisor can look into the account with you. You can scroll down to the bottom of the EA Help page to find the Contact Us button.

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