Hero sbc player pick

I did do the sbc hero player pick. And in dutch there was nothing looks like it was choosing to 4 players. No discription nothing. So i thought it was al basic hero pick. Thats why i was doing it. And i think thats not fair. I just want my basic hero player pick and not the one that i get. Can you guys look for me. Because i have chatted with the help desk from monday to now. And i just want or the hero pick where is asked for. Or my coins back.