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King228775's avatar
King228775
Newcomer
20 hours ago

I need something

My severely disabled and autistic brother went on my account and spent all my coins 164 k and i needed it to upgrade my team as my team isn’t good and i lose games a lot and it’s the most coins I’ve ever had I am very sad about this situation and he spent it all on 80k packs I now have no coins and the proof is there’s no 80k packs in my store anymore 

packs

3 Replies

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Hi there, 

    I’m sorry to hear what happened.

    Unfortunately, we aren’t able to restore Coins or reverse purchases. 

    Going forward, please make sure your account and gaming device are kept secure. Thanks.

  • King228775's avatar
    King228775
    Newcomer
    11 hours ago

    Just a question cause I saw someone get a pack added to their account for the same reason is there no way that I can get a pack aswell?

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