My account was hacked on 12th October, all players sold and coins stolen. As a result, EA banned me from the transfer market. I appealed the ban on the 15th October and the review is still pending, even after support keep saying it will take 10 days. I only buy fifa to play UT really, so not really been able to play the game for the past month! Any ideas EA???
Community ManagerHi MINSH27,
Thanks for reaching out and sharing your experience.
I'm sorry to hear about the unauthorized access to your account and the loss of your players and coins. I understand how frustrating it must be to deal with a Transfer Market ban on top of that, especially when you've already submitted an appeal and have been waiting for a response.
Since you've already submitted your appeal, I'd recommend checking your email and My Cases for any updates.
As it's been some time since you submitted your appeal, you could also reach out to our support team via Live Chat to check the current status of your case. You can visit the EA SPORTS FC 27 Help page and scroll down to Contact Us to explore the available support options.
In the meantime, please make sure your account is secured by following our Hacked Account Recovery Guide, if you haven't already.
Unfortunately, we're unable to review or overturn bans or restore missing content from the forum side, as these matters require assistance from the appropriate support teams.
I understand this has been a difficult experience, and I appreciate your patience while waiting for an update.
Thanks for your understanding!
