Roles++ not possible for a player after SBC

Hi EA,

Due to a moment of carelessness, I accidentally submitted my first-owner Georgia Stanway with Roles++ into an SBC.

Is there anyone who knows of a possible solution to this? EA Support is either unable or unwilling to help and has referred me to post here on the forum instead.

I look forward to hearing from anyone who has experienced the same issue, or from an EA Forum Manager.

Thanks in advance!