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amedn128's avatar
amedn128
Newcomer
14 hours ago

Sunchronisation issue on playtime between console and compagnon/web app

Hello, i have issue of synchronisation, my playtime is still not the real data compared to the one on my console. I played Ultimate team before on Amazon Luna for EaFc26 but after Eafc27 was release...
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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
14 hours ago

Hey amedn128​,

Unfortunately FC 27 does not support cross progression between PC and consoles. If you had PC progress but switched to PS5, then you'll need to start with a fresh team on PlayStation.

amedn128's avatar
amedn128
Newcomer
12 hours ago

Thanks for the reply! Yes i know there is no cross progression between platforms and that is not what I meant. I restarted fresh on ps5 and just I want to get rid of the pc version persona because there is no progression and it is blocking the app from retrieve the actual playtime on Ps5. 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    amedn128​,

    The extra persona shouldn't block anything related to playtime from the PlayStation. You will have to earn access to the market on the apps again, but that should just work as normal. Regardless, it isn't possible to remove or delete a persona in the way that you want, unfortunately.

    Where are you seeing on the app that you have 0 playtime? It's not quite clear to me from your screenshots.

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