Forum Discussion

Maly97's avatar
Maly97
Seasoned Newcomer
1 day ago

Unable to access the Transfer Market on the Web App or Companion App

Hello,

I've been playing the game for nearly two weeks now, and I am still unable to access the Transfer Market on the Web App or Companion App on my phone (see image).

I completed the initial challenges two weeks ago, but I have still not received any in-game notification confirming that I will gain access within 48 hours. I have played far more than the required three games per day and have also accessed the Web App every day, but I still have not been granted access to the Transfer Market on the Web App.

I have seen many other players experiencing the same issue. Is anything being done to address this? Can someone from EA please confirm whether I have completed all the requirements to access the Transfer Market?

I also understand that there is a requirement based on the number of days played. However, as mentioned above, I have been playing more than three games per day and accessing the Web App every day for nearly two weeks, yet I still have not received access.

I appreciate that there is a notification on the Help page explaining that EA Support staff cannot manually grant access to the Transfer Market. However, I have waited two weeks before raising this issue, and it has now reached the point where I feel it needs to be flagged, as it appears that some part of the system is clearly not operating correctly.

Could someone please check my account and confirm whether I have met all the requirements for Transfer Market access, and if so, why I have still not been granted access?

Kind Regards,