Forum Discussion

3 years ago

Solved

[Asking for Information] Last Transaction Still Processing

Hello there, i wanna report some problem who make me cannot top up on ea fc games, the problem start when the last day of fifa mobile exist and until now i cannot make any purchase on game, please pl...

mendozzamagic
3 years ago
@1170d5abf4a902b1 contact customer service via the in-game settings menu (and don't post your user if online - only provide to customer service)

retrofuture17

New Novice

3 years ago

I contacted customer service in-game about this but they directed me here via link, I'm really confused cause I won't be able to purchase the coming star pass of fc mobile and its becoming really frustrating

retrofuture17

New Novice

3 years ago

Please help 🙏

EA_Illium
EA Staff (Retired)
3 years ago
Hi @retrofuture17, Apologies to confirm, you already reached out to support to take a look at your account. Did you do so via the in-game option?
- retrofuture17
  New Novice
  3 years ago
  Yes I already reached out via in game.
  Here are some screenshots
  - tgw1982
    3 years ago
    Hi. I am having the same issue. Did you get a resolution to this problem?
- 10a56f47b9c172f
  3 years ago
  Can't buy fifa coins
  - Sanyosa
    Seasoned Ace
    3 years ago
    @10a56f47b9c172f8 It would be nice if you can translate what the error is
- 3ccc6757c2e5dcc
  3 years ago
  I need help for real I can not purchase that’s so sad for a big company as you guys